Nilkamal Furniture Returns & Exchanges

We strive to ensure your home shopping experience is seamless, allowing returns for damaged or defective furniture within 7 days of delivery. All returned items must be in their original condition and packaging to qualify for a full refund or replacement.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the item you wish to return and state the reason.

• 2.
  Quality Inspection

  Upload clear photographs of the product, focusing on any defects or damages, for our quality assurance team to review.

• 3.
  Reverse Pickup

  Once approved, our logistics partner will schedule a pickup from your doorstep at no additional cost within 3-5 business days.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes physical inspection, your refund will be credited to the original payment method within 7-10 days.